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Reply while interest is high
Customers can get an answer when they are ready to talk, including outside your normal working hours.
Home · OttBot Connect · WhatsApp
OttBot Connect for WhatsApp
Be ready when customers choose WhatsApp.
Connect your WhatsApp Business number to OttBot Connect and give customers a fast, helpful first response. Capture useful details as you talk and hand important conversations to your team with the full context.
What it handles
A clear first response, with your team still in control.
Connect handles messages sent to an authorised WhatsApp Business number. It can answer common questions, collect lead details and follow structured flows created in OttBot Build.
What changes
Less inbox checking. Better customer conversations.
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Keep the conversation useful
Connect follows your approved information and asks for the details your team actually needs.
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Make handover feel natural
When a person is needed, the bot steps back and your team receives the conversation so far.
How it works
Simple to connect. Easy to control.
Connect your business number
Authorise the WhatsApp Business number you want OttBot Connect to use.
Choose your rules
Set your brand voice, active hours, approved answers and human handover points.
Start handling conversations
Connect replies, captures customer details and keeps the conversation moving.
Other channels
Meet customers wherever they choose to message.
Ready to take the pressure off your inbox?
Start with WhatsApp. Add more channels when your business is ready.