1
Keep the page covered
New questions can receive a useful first response without somebody watching Messenger all day.
Home · OttBot Connect · Facebook Messenger
OttBot Connect for Facebook Messenger
Give every Facebook message a proper response.
OttBot Connect handles page messages and comments on Facebook posts. It gives customers a fast first reply, keeps your brand voice consistent and brings in your team when the conversation needs a person.
What it handles
A clear first response, with your team still in control.
Connect works with Facebook Messenger page messages and comments on page posts. You decide the active hours, reply style and handover rules.
What changes
Less inbox checking. Better customer conversations.
2
Answer repeated questions
Use approved information for common enquiries while keeping the reply natural and easy to understand.
3
Give people a clear next step
Collect details, share the right information or move a complex conversation to your team.
How it works
Simple to connect. Easy to control.
Authorise your Facebook page
Connect the page once and choose when automated replies should be available.
Approve your reply style
Set the brand voice, common answers and situations that always need a person.
Keep every conversation together
Connect responds, records the conversation and steps back cleanly when your team takes over.
Other channels
Meet customers wherever they choose to message.
Ready to take the pressure off your inbox?
Start with Facebook Messenger. Add more channels when your business is ready.