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AI support for course and training providers

Answer applicant and learner questions at scale, turn course videos into searchable knowledge, and support every learner, including neurodivergent ones, with Flex mode and dyslexia-first accessibility built in.

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Common use cases

What Education Teams Automate With OttBot

Admissions and enrolment Q&A

Course videos turned into searchable knowledge

Always-on learner support with human escalation

Accessible by design, including Flex mode

From message to outcome

One Connected Flow, Every Channel

Whatever your customer asks, OttBot understands it, checks your knowledge, takes the right action and replies in seconds, on brand, with a human one step away.

See OttBot Connect →

💬 Customer message“Do you deliver at weekends?”

O OttBotUnderstands intent across any channel

📚 Knowledge baseChecks your answers, docs & video

⚡ AI actionBooks, updates the CRM, escalates if needed

✅ Automated responseOn-brand reply in seconds, humans in control

The learner journey

OttBot Supports Learners At Every Step

From the first course question to ongoing learner support, OttBot handles the conversations that keep your institution running.

Before they apply

Answer course, fee and entry questions instantly on every channel, so prospective learners get a fast reply and you capture the enquiry.

During enrolment

Guide applicants through admissions and enrolment, chase missing information, and route complex cases to the right person.

While they learn

Give learners always-on answers about timetables, deadlines and course content, with a human one step away when it matters.

Ongoing support

Keep every learner record in one place and follow up consistently, from open day to alumni.

Course content, made searchable

Turn Course Videos Into Searchable Knowledge

Your lectures, tutorials and training videos already hold the answers. OttBot Vision makes them queryable, so learners can ask a question and get the exact moment, instead of watching an hour of footage.

Ask a question, get the precise answer and moment
Turn recorded lectures into self-serve revision help
Build a searchable knowledge base from content you already have
Free tutors from answering the same questions again and again

See OttBot Vision →

A learner asking a question and getting the exact answer from a recorded lecture

Built for every learner

Accessible By Design, With Flex Mode

Education has to work for everyone. OttBot is built dyslexia-first, and Flex mode lets neurodivergent learners adjust how they read and interact, so more of your learners can get the help they need in the way that suits them.

Flex mode for dyslexic and neurodivergent learners, remembered across visits
Readable type, clear layout and strong colour contrast throughout
Built to recognised accessibility standards (WCAG 2.2 AA)
Accessibility designed into every product, not bolted on afterwards

A learner switching on Flex mode to make the page easier to read

Where to start

Which OttBot Products Education Teams Use

A true pick and mix. Start with one product and add more as you grow.

CO OttBot ConnectAnswers applicant and learner questions across web chat, WhatsApp, social and email. VI OttBot VisionTurns lectures, course videos and training clips into searchable answers. BU OttBot BuildAutomates admissions, enrolment and escalation workflows with drag and drop. No code. DA OttBot DataKeeps one clear record for every applicant and learner.

Before and after

From overloaded admin to instant, accessible support.

OttBot turns a manual admissions and support inbox into instant answers every learner can use.

BeforeManual learner support

Manual Learner Support

Applicant, enrolment and course questions all land in the same inbox, and staff work through them one by one while course delivery and admin pile up.

Slow repliesLost applicantsPeak overwhelm

"When does the course start?"Answered by hand, again and again
"Where do I find last week's lecture?"Buried in hours of video
Enquiries go cold at evenings and weekendsNo cover outside office hours
Some learners struggle to read the repliesAccessibility is an afterthought

Repetitive questions, slow replies and support that does not work for every learner.

AfterOttBot live

Powered by OttBot

Every question is answered instantly across channels, course videos become searchable, records stay attached, and staff step in only when it counts.

Instant answersAccessible to allCalm at peak

Instant admissions and course answersNo queue, no waiting
Lectures turned into searchable answersAsk a question, get the moment
Always-on support across time zonesCover outside office hours
Accessible to every learner with Flex modeReadable for dyslexic and neurodivergent learners

Faster, calmer, more accessible support that stays consistent even at the busiest times.

What changes

Less Admin, More Learning

Fewer repetitive questions

The same admissions and course questions, answered instantly.

More time for your team

Staff spend less time on routine admin and more on creating and delivering courses.

Support around the clock

Applicants and learners get answers outside office hours.

Accessible to every learner

Flex mode and dyslexia-first design built in from the start.

Where it fits

Where Education Teams Put OttBot To Work

Universities and higher education

Handle admissions volume, clearing and learner support across departments.

Training providers

Qualify enquiries, enrol learners and support courses at scale.

Course creators and educators

Turn your course content into searchable answers and support your buyers.

Online course platforms and edtech

Support paying learners at scale and turn content into instant help.

Corporate and professional training

Onboard and upskill teams, and answer learner questions on demand.

International learner recruitment

Answer course questions in several languages, across time zones.

Speak your customer’s language

Serve Customers In Their Own Language

OttBot holds natural conversations in more than one language, so you can look after customers across borders without hiring a separate team for each one. Available today:

English (UK)English (US)FrenchGermanSpanishItalian

More languages are on the way. If you need one that isn’t here yet, just ask and we’ll add it.

Answers

OttBot For Education FAQs

How does OttBot help education businesses?

Which OttBot products suit education?

Most education teams start with OttBot Connect for live engagement and OttBot Build for the workflows behind it, then add OttBot Data, OttBot Vision and OttBot Voice as they grow. It’s a true pick-and-mix, start where the pain is.

Can it keep humans in control?

Yes. OttBot blends automation with human handoff and strong guardrails, so people step in exactly when they’re needed, with full context.

Bring OttBot To Your Education Business

Get started and see it working on your real use cases.

Get Started →